SPH Deals Terms and Conditions

Last updated on 7 May 2021

  1. These SPH Deals (“SPH Deals”) terms and conditions (“SPH Deals Terms and Conditions”) that govern your access to, orders and purchase(s) from https://www.shopforgood.sph.com.sg/deals (“Site”) are published by Singapore Press Holdings Limited (“SPH"). SPH has the right to vary or amend these SPH Deals Terms and Conditions and any other terms and conditions applicable to your purchase (collectively, the "T&Cs") from time to time by posting any amendments on the Site, and you agree to be bound by such amendments.
  2. You also agree to be bound by any terms applicable to your purchase as set out on the Site for the relevant items and payment terms you have selected, including but not limited to terms governing payment, entitlements to any gift or premium under any promotion, termination fees and delivery fees.
  3. You must be 18 years old and above to submit an order and/or make a purchase on the Site. If you are below 18 years old, please get your parent or guardian to undertake the order and purchase. You hereby represent and warrant that you are at least 18 years old and have the necessary legal capacity, right, power and authority to agree to the T&Cs and you are either (a) using, accessing and/or contracting in your own personal capacity; (b) using, accessing and/or contracting on behalf of a corporate entity; (c) contracting as parent or guardian of a child or ward who is less than 18 years old and who is using and/or accessing the Site, in which event you agree as his/her parent/guardian, both in your personal capacity and on behalf of your child/ward, to be bound by the T&Cs and to be liable for your child’s or ward’s acts and omissions while using and/or accessing the Site, and you also agree to ensure that your child or ward observes the T&Cs.
  4. By submitting an order and/or making a purchase on the Site, you agree and consent to: (a) the terms of the SPH Privacy Policy which can be found at http://sph.com.sg/legal/sph_privacy.html as amended from time to time, and the terms of the Privacy Policy are incorporated into these Standard Terms by reference; (b) SPH and its related corporations (collectively, “SPH Group”) collecting, using and disclosing your personal data for the purposes of processing your order and purchase and to provide you with the products, vouchers and services (collectively, "Items") you have requested. These purposes are set out in the SPH Privacy Policy which can be found at http://sph.com.sg/legal/sph_privacy.html and which may be amended from time to time; and (c) the terms of our SPH Member Terms and Conditions which can be found at http://sph.com.sg/legal/member_conditions.html as amended from time to time, and the terms of the SPH Member Terms and Conditions are incorporated into these Standard Terms by reference. You further agree that SPH’s decision on all matters or disputes relating to or in connection with your order and purchase and any matters ancillary thereto (including without limitation payment, delivery, promotions or eligibility requirements) are final and conclusive on you. In the event of conflict between these SPH Deal Terms and Conditions and the SPH Member Terms and Conditions, these SPH Deal Terms and Conditions shall prevail.
  5. SPH may, by notice in writing posted on its website, assign all of its rights and interests relating to or in connection with your order, purchase and use of the Site (the "Services") to a wholly-owned subsidiary of SPH (the “Transferee”) without your consent.
  6. Without prejudice and in addition to the right under clause 5 above, SPH may, by notice in writing posted on its website (the “Notification”), transfer and/or novate all of its rights, interests, obligations and liabilities relating to or in connection with the Services to the Transferee, and you shall not withhold your consent thereto. For the avoidance of doubt, you hereby consent to (a) the assignment of all rights of SPH relating to or in connection with the Services to the Transferee, (b) the assumption by the Transferee of all liabilities of SPH relating to or in connection with the Services, (c) the release of all obligations of SPH relating to or in connection with the Services, and (d) the Transferee taking the place of SPH as if it were named in all documents relating to or in connection with the Services as a party thereto in place of SPH, in each case with effect from such effective date as may be informed in the Notification.

Purchases

  1. You agree that SPH shall not be liable for any errors in the pricing and Item or promotional information listed on the Site. The price to be paid by you shall be based on the selling price determined by SPH at the time you confirm your order, which may or may not be correctly reflected on the Site. In the event of any errors in the pricing and Item or promotional information listed on the Site, you acknowledge and agree that your sole remedy is to return the goods you have ordered, provided that they are unused, unopened and in their original saleable condition.
  2. All orders made by you shall be deemed to be an offer made by you to purchase the selected Item(s) and quantities set out in your order upon these SPH Deals Terms and Conditions. All orders shall be subject to acceptance by SPH. Processing of payment for an order shall not in itself constitute acceptance of the order by SPH, provided that where an order for any Item(s) is rejected or cancelled by SPH, any payment made for such order shall be reversed or refunded by SPH in accordance with the prevailing refund policy at such time.
  3. All orders made by you are subject to stock availability. SPH reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any Item is out of stock, damaged or spoilt, or unavailable for any other reason. SPH reserves the right to limit your order or the quantity of a particular Product you may order.
  4. Vouchers purchased on the SPH Deals website are provided and fulfilled by the relevant merchant (the "Merchant"). Such vouchers must be utilized and redeemed by subscribers in accordance with applicable terms and conditions in respect of the voucher. Vouchers must be redeemed prior to its expiry and neither the Merchant nor SPH will be honour or provide a refund for any expired vouchers.
  5. Any unutilised amount on the vouchers will not be refunded.
  6. You acknowledge and agree that: (a) the vouchers purchased are for your personal and noncommercial use only; and (b) you will not duplicate, resell or trade the vouchers to any other persons whether for profit or otherwise and you shall not charge other persons for use of the vouchers. Any attempt to carry out any of these will potentially void the Voucher at SPH discretion.
  7. By submitting an order, you authorise us to charge you the relevant fees and prices for the Items ordered.
  8. All prices are shown in Singapore dollars and are inclusive of Goods and Services Tax. The prices of goods may change from time to time and any promotional discounts or offers may also be withdrawn at any time without notice
  9. Payment for all orders shall be made in Singapore dollars.
  10. We accept payment for orders by Credit Card or Cash on Delivery. The credit/debit cards and payment methods are subject to change.

Disclaimers and Limitations

  1. While we make every effort to ensure that the Site and all its content is accurate and complete, we provide the services and content on an ‘as is’, ‘as available’ basis only without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, SPH disclaims all warranties, express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with description, or the warranty of non-infringement. Without limiting the foregoing, SPH does not warrant that the functions contained in or access to the Site, services, content or other content will be timely, quality, suitable, available, accurate, uninterrupted, error-free, or without omission, that defects will be corrected, or that the Site, services, or content are free of viruses or other harmful components, or that the download, installation or use of the Site or any content in or with any device will not affect the functionality or performance of the device. SPH does not warrant or make any representations regarding the use or the results of the use of the content, the services, the Site in terms of their correctness, accuracy, completeness, reliability, or otherwise.
  2. You agree that: (a) SPH shall be entitled at any time, at its sole and absolute discretion and without prior notice, to add to, vary, terminate, withdraw or suspend the operation of the whole or any part or feature of the Site without assigning any reason; (b) access to or the operation of the Site and/or the services may from time to time be interrupted or encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors; and (c) the Site and service may be subject to limitations, delays, and other problems inherently and in any such event, SPH shall not be liable for any loss, liability or damage, which may be incurred as a result.
  3. By placing an order through the Site, you agree that: (a) SPH offers no guarantees, representations and warranties in respect of the Items. SPH expressly disclaims to the fullest extent allowed by applicable laws, any and all liability for acts, omissions and conduct in connection with or related to your use of the Items (including the redemption of the vouchers) as well as the acts, omissions and conduct of any third parties (including the Merchants) in connection with or related to your use of the Items (including the redemption of the vouchers); (b) the Items will be provided and/or fulfilled by third party providers and that your use of the Items (including, without limitation, the redemption of the vouchers) and access and/or use of the third party sites are at your own risk. SPH is not responsible for and does not guarantee the functionality, availability or continuity of the Items and/or the third party sites at any time. SPH also does not guarantee that the third party sites will be accessible, secure, reliable, or be without disruption, interruption, errors, virus or other harmful elements, or that the results, information, contents or materials derived from the third party sites are accurate, reliable or suitable for its users. Without prejudice to the foregoing, to the fullest extent allowed by applicable laws, SPH shall not be liable or responsible for any damage or loss (including, without limitation, any indirect or consequential loss and damages for loss of profits, business interruption, loss of information or loss of data), liability, expenses, claims, costs, or any actual or alleged injury, damage, death or other consequences occurring to any person, arising out of or in connection or which may arise (whether in contract, tort, including negligence, under statute or otherwise) by reason of or in connection with your order, the Items, any products and/or services offered by third parties, the access and/or use of the third party sites and applications, howsoever caused; and (c) the Merchant is solely responsible for the fulfilment and redemption of any vouchers you have purchased and SPH is not responsible or liable to honour any such vouchers. To the fullest extent allowed by applicable laws, SPH shall not under any circumstances whatsoever be liable for any delay, failure, or default of the Merchants to fulfill and/or redeem any vouchers and/or any other products and services offered by the Merchants on redemption of the vouchers. In no event shall SPH be liable to you for any damages, losses, expenses, liabilities under any causes of action (whether in contract or tort including, but not limited to negligence, or otherwise) caused through the use of, or the inability to use, the services, the Site, content or any other website or device. In the event that SPH is liable for damages despite the foregoing provision, you agree that SPH's aggregate liability to you for any and all causes of action in relation to any order, sale or delivery of any Item by SPH under these SPH Deals Terms and Conditions shall not exceed the price of the Item giving rise to such claims; and (b) in all other cases (including any use of the Site), shall not
    exceed S$1.
  4. In no event shall SPH be liable for any indirect, special, consequential, or incidental damages that result from the services, the Site or content, or your use of, or the inability to use, the services, the Site, content or any other website or device, even if SPH or its authorised representatives has been advised of, or should have foreseen, the possibility of such damages.
  5. You agree that the above exclusions and limitations of liability enable the services and the content to be provided by SPH at either reasonable costs to you.

Delivery

  1. At present, SPH Deals delivers to most areas in mainland Singapore, but not certain restricted areas. SPH will only process and accept orders within our delivery coverage.
  2. A SGD5 delivery charge will be made for every order successfully put in via the Site. For any orders above SGD150 the delivery charge will be waived.
  3. For orders delivered to Sentosa there will be an additional delivery charge of SGD 5 on top of the usual delivery charge for every order successfully put in via the Site.
  4. Delivery will be processed the following day for orders confirmed before 11:59pm the same day (E.g. if a customer puts in an order on Monday, the earliest delivery option will start on Wednesday). You may call 6319 8886 (between 8.30am to 6pm from Mondays to Fridays and 8.30am to 12.30pm on Saturdays) or
    email hello-usrgrp@sph.com.sg for updates or enquiries.
  5. Delivery will be made to the address indicated during the payment checkout process on the Site.
  6. We will follow up with an email or call if the parcel being delivered is rejected or there is otherwise a failure in the delivery. Without prejudice to any other right or remedy available to us, SPH reserves the right to charge you any further delivery or storage costs, or proceed to terminate the order if there is repeated failure in delivering the product. We reserve the right to treat products / goods undelivered or unclaimed after six (6) months from the date of purchase as our property; and no request for compensation or refund (partial or full) will be entertained.

Delivery Areas

  1. SPH delivers island wide except for restricted locations (including all off-shore island).
  2. Additional charges will be applicable for delivery made to Sentosa.

Returns, Replacements, and Refunds

  1. SPH will only accept returns and grant refunds/product exchange on the condition that the items were purchased from the Site, they are unused, unopened and in their original saleable condition and within [3] days of receiving the product.
  2. Please write in to hello-usrgrp@sph.com.sg within 3 days of receiving the item, enclosing any images and description of product defects due to manufacturing fault. SPH shall not be liable for any damage claim beyond the period of 3 days without any further reason.

Order Termination

  1. We may terminate the Order at any time by written notice to you if:

    a. Payment is not received when due; or
    b. Information necessary to prepare or deliver the product is incomplete, or unfurnished within a reasonable period of time despite SPH requesting for them.
  2. Please note that additional charges may apply should SPH incur any further costs during the storage and/or delivery process.