SPH Deals Q & A

SPH deals will only accept returns and grant refunds / product exchange on the condition that the item was purchased from the Site.
You will need to write to hello-usrgrp@sph.com.sg and enclose the image and description of the defects.

No problem, please write in to hello-usrgrp@sph.com.sg stating your order number and your new preferred delivery date and/or time.

In most cases, once a refund has been processed, the issuing bank will credit it back to your account within 7-10 business days. Please note that this is dependent on your issuing bank's processing time.