SPH Deals Q & A
SPH deals will only accept returns and grant refunds / product exchange on the condition that the item was purchased from the Site.
You will need to write to email@example.com and enclose the image and description of the defects.
In most cases, once a refund has been processed, the issuing bank will credit it back to your account within 7-10 business days. Please note that this is dependent on your issuing bank's processing time.